About Urban Ebikes
Urban Ebikes was founded in 2014 with the mission to bring high quality European electric bikes to the UK from leading European brands like Stromer and QWIC.
This has since grown and grown, with ever increasingly interest, demand and delight in how electric bikes and motorbikes can improve people's lives. Driven by a passion for superb service, we offer at-home service and support meaning we will repair on-site, or collect and bring to our workshop.
Ready to Ride
Our bikes are delivered to your door at an agreed time window 'ready to ride' by a member of our own delivery team.
On Site Guidance
Our delivery team member will make any final saddle height / handlebar adjustments and give guidance on riding and charging your new bike.
Our UK based call centre coordinates a nationwide service & warranty support at your convenience - at your home or work.
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Urban Ebikes Ltd,
Unit G31, Atlas Industrial Park,
- Nationwide: 01797 360283
- Brighton: 01273 206091
- London: 0207 846 0177
- Monday to Friday: 10am to 6pm
- Saturday: 10am to 2pm