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Online Vehicle Deliveries Continuing as Normal - Stores By Appointment Only

Key Worker Discount Applications are now closed. 

If you have an outstanding application and are looking for an update, please reply directly to the confirmation email. 

Applications are now closed. 

This application form is available for a limited time only.

Apply today!

We're offering 10% off all of our vehicles - eBikes and Cargo bikes, Electric Mopeds, Motorbikes and some accessories such as top boxes, helmets to all Key Workers.

Exclusions apply: SurRon and Rieju Models are excluded from this offer. 

  • NHS Staff - Health and Social Care
  • Education and Childcare
  • Public Services
  • Local and National Government
  • Food Delivery
  • Public Safety and Security
  • Transport
  • Utilities, Communication and Financial Services
NHS Discount

How It Works

  • Fill out the form to confirm Key Worker status
  • Our team will contact you to process your custom order
  • Choose the bike or vehicle and accessories you would like
  • We deliver the bike to you, fully registered and ready to ride - contact free.
Apply Now

Subject to availability. This offer is provided at our sole discretion. This offer cannot be used in conjunction with any others and/or cycle schemes. We reserve the right to withdraw at any time.   

How We've Changed Our Operations

Urban eBikes has been running online delivery of vehicles, ready to ride at your doorstep for many years now. 

Only recently have we gained the privileged of retail stores for test rides, showing you around the vehicle and taking orders. Thanks to these years of experience we continue to deliver vehicles with minimal interruption. 

While we continue to run a normal service, there are some changes we have made to our processes to ensure the absolute safety of staff and customers. 

What have we changed?

Test Rides - All vehicles are cleaned before handover with our colleagues wearing PPE. 

Customer Service - All calls and emails are now handled remotely. All staff members have access to emails and phone systems as usual.

Vehicle Preparation - We have a skeleton staff on-site to prepare eBikes and Vehicles for delivery and conducting repairs. This is usually 1 technician and 1 driver at most. 

Vans - All vans are equipped with alcohol spray and wipes, with common touch points regularly disinfected each time the driver leaves or enters the vehicle. Where possible, refuelling occurs outside of populated areas or busy stations to minimise population contact. 

Vehicle Handover - All vehicles (eBikes, Mopeds etc) are cleaned with antibacterial wipes before they leave the warehouse, and on arrival at delivery. We do however, strongly recommend cleaning common touch points such as handlebars before riding, as well as using gloves and masks when accepting vehicles at delivery while maintaining 2 meters distance.

After Sales Support - Video support is now available for common technical questions after-purchase to demonstrate how to use the vehicles. This is temporarily replacing our usual at-delivery demonstrations. 

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Step Through Electric Bikes

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Electric Bikes For Sale

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Featured Products

QWIC-Urban RD9-Classic ebike-Brushed Aluminium Comfort-M-300Wh-urban.ebikes
QWIC
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QWIC
RD11 Performance 15.5mph
On sale from £2,749
Sale
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QWIC-MN7VV Premium-Classic ebike-Matt Black Comfort-Small 46cm-375Wh-urban.ebikes
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On sale from £1,999
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Regular price £3,079
From £70 p/m
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Why Urban eBikes

Trade in Your Bike

UK Mainland Delivery

UK Electric Bike Law Guide

Cycle to Work

Ready to Ride

Our in-house team deliver bikes fully assembled and ready to ride, and make any final adjustments for you on site. Ride away on delivery day! For more information see our delivery page.

Service and Support

With all eBikes purchased from us you will receive at home service and support. We will either send a technician to you or arrange for your bike to be collected and brought to our workshop.

Expertise

As specialists in eBikes and Scooters, we know the market well and only sell the best, most high quality brands. Compared to a high quality bike from a trusted brand, a low quality product will cost you more in the long term.

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Contact

Urban eBikes Ltd

Phone: 0800 368 7303

Email: hello@urbanebikes.com

Registration No: 09231743

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London - Bethnal Green

507 - 513 Cambridge Heath Road

E2 9BU

0800 368 7303

Sun: Closed

Mon - Fri: 10:00am - 5:30pm
Sat: 10am - 4pm

Rye

Unit G31 Atlas Industrial Park

Rye, TN31 7TE 

0800 368 7303

Mon - Fri: 9am - 5pm
Sat & Sun: Closed

To find out more about the benefits of owning an ultra low emission vehicle, visit Go Ultra Low

GoUltraLow

Urban Ebikes LTD is acting as a credit broker offering finance products from Omni Capital Retail Finance Limited. Urban Ebikes LTD is authorised and regulated by the Financial Conduct Authority, registration number 842444. Credit is subject to status.

© 2021, Urban eBikes
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